Vendor payments and scam prevention

From application to payment

1. Apply through HHM. Use our official vendor application and save your application ID. Submitting an application or joining a waitlist does not guarantee acceptance or reserve a space.
2. Wait for acceptance. HHM reviews applications before sending acceptance notices. Acceptance notices and invoices have no fixed send dates. We do not ask you to pay a booth fee to apply or bypass review.
3. Review your Square invoice. If a vendor fee is due, HHM sends a separate invoice through Square after acceptance. Check your business, market, approved space and add-ons, total and payment deadline against your acceptance and event agreement.
4. Pay the verified invoice. Payment is due within seven calendar days of the invoice date. Check its due date and keep your Square receipt. If your invoice or accepted event terms give a different deadline, ask HHM to verify it before paying.

How to pay

All vendor fee payments are collected through Square. Use the payment options displayed on your verified Square invoice. Enter payment details only in that secure payment flow, never in an email, text, phone call or social media message.

HHM does not collect vendor fees directly through other payment apps or personal accounts. We will not ask you to buy gift cards or send us gift card numbers or codes to pay a vendor fee.

We do not request booth payments through Facebook or Instagram messages, or have an unofficial third party collect fees or reserve spaces for us.

Verify an unexpected request

Pause before paying. Do not use the reply address, contact details or payment links in a suspicious message. Open our official website yourself or use the HHM contact below.

Ask HHM to confirm the invoice number, business, market, amount and due date against your application. Names, logos and phrases can be copied. A matching phrase or a Square link alone does not prove that an invoice is genuine.

Do not pay another vendor for a booth or trust an offer to bypass the application process. A booth transfer requires HHM's prior written approval.

Contact HHM or report a scam

Email Lisa Schneider, Market Director, at lisa@hoosierhometownmarkets.com. Include your application ID, market and invoice number, if available. Save the suspicious message or a screenshot, but do not send card numbers, passwords or verification codes.

Report impersonating accounts to the social media platform. If you have already paid a suspected scammer, contact your card issuer or payment provider through its official app or website promptly.